Privacy Policy

Privacy Policy for Bien Dormi

Last Updated: 24 Feb, 2024

What We Collect and Why

Welcome to Bien Dormi! We're dedicated to not just giving you a great night's sleep but also to protecting your privacy. This policy is here to tell you how we handle your personal information when you visit our website or shop with us. We want you to know exactly what happens with your data, how we keep it safe, and how you can control it.

What We Collect and Why

To make your shopping experience as smooth as possible, we need to collect some info about you. Here's what we might ask for and why:

Contact Details: Like your name, email, phone number, and where to send your awesome new mattress. This helps us get your order to you and keep you in the loop.

Payment Info: We need your payment details to process your purchase, but we keep this super secure.

Your Opinions: If you leave a review or comment, we're all ears. It helps us and other customers.

Tech Stuff: We look at things like your IP address and what kind of device you're using to make sure our site works well for everyone.

How You Use Our Site: Which pages you visit, how long you stay, and what you click on helps us figure out what you like and how we can improve.

 

How We Use Your Data

  • To make sure your order goes smoothly from click to delivery.
  • To keep making our website, products, and services better.
  • To personalize your experience with us, like showing you stuff you might like.
  • To send you updates, deals, and news if you're interested.
  • To understand what our customers want through things like surveys and site usage analysis.

 

Sharing Your Information

We promise not to sell your info to anyone. But, we do work with some trusted partners who help us with things like payments, shipping, and marketing. We make sure they're just as careful with your data as we are.

 

Keeping Your Data Safe

We take your privacy seriously and have strong security measures in place to keep your information safe. However, no system is 100% secure, so we're always working on making our defenses even stronger.

 

Your Choices

You've got rights when it comes to your data, including saying no to marketing messages and asking us to show you the data we have about you. If you want to change anything or have questions, just reach out to our customer service.

 

Updates to This Policy

We might change this policy as we grow or laws change. We'll let you know about any big changes by posting on our site or sending you an email.

 

Get In Touch

If you have any questions about how we handle your data, we're here to help. Just contact our customer service team.


Thanks for trusting Bien Dormi with your sleep and your privacy.